Reiki Research Foundation Shop
Ancient Knowledge Healing the Modern World
TERMS AND CONDITIONS for the use of
THE UNITED KINGDOM website of
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You may return any Goods purchased from Reiki Research Foundationwithin the first 7 days for a full refund.No questions asked. Please note that you will be responsible for the costs of returning the items to us
7 days unconditional Guarantee. We will process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return. Items must be returned in original gift boxes or bags.
Please note: that you will be responsible for the costs of returning all items Please note: that hand crafted jewellery items cannot be accepted back for refund in any circumstances,
The law gives you seven working days to change your mind and cancel an order (and any related credit agreement). There are some exceptions.
If you decide to cancel you need to inform us within the time limits shown below. This should be in writing (preferred method), or by fax e-mail. A verbal telephone call is not enough. The time limits are: - seven working days after the day on which you receive them. Remember that you must take care of the goods and return them to us in their original condition. If you have paid in advance, we must refund your money within 30 days. You have to pay for the cost of returning the goods. In some special cases you do not have the right to a cooling-off period. Some special cases for which you do not have a right to cancel:
All products in stock are normally shipped within 3 to 5 working days. If for any reason we cannot ship within that timescale the customer will receive an e-mail offering either another timescale for delivery or a full refund with no questions asked. Please note: some out of stock items can take up to 21 days in certain circumstances
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree. The type of information we will collect about you includes: your name address phone number e-mail address credit/debit card details We will never collect sensitive information about you without your explicit consent.We never send Unsolicited e-mail's to consumers unless they have subscribed to our own mailing list. In any event subscribers will always have the option to unsubscribe. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should e-mail us.
All customer will receive a confirmation e-mail with the full order details but without the confidential card details. The actual price you will pay in your local currency will be clearly stated at that time. That price will be the same price as you agreed when you ordered from this web site. As we calculate currency rates in real time, that figure will not change even if there has been a rate change in the meantime. If the Product you have ordered is not available from stock you will be contacted by e-mail and you will have the option either to wait until the item is available from stock or to cancel your order in accordance with our Cancellation Policy Within the first 7 days We will make a full refund to the customer, with no questions asked. Please note: that you will be responsible for the costs of returning the items to us in their original condition, with all or any boxes and packing
We do not sell anything on this website by weight but wherever appropriate all sizes and weights indicated are approximate guides to give you indication and comparison with other naturally occurring rocks, crystals, gemstones and minerals.
HANDLING COMPLAINTS In normal circumstances,consumers will receive a response to their complaint or a resolution within 24 to 48 hours. In the first instance please send any complaint to the Customer Care contact Juliet.
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TERMS AND CONDITIONS for the use of
THE UNITED KINGDOM website of
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You may return any Goods purchased from Cavern Crystals within the first 7 days for a full refund.No questions asked. Please note that you will be responsible for the costs of returning the items to us
SECURITY We have taken great care to ensure our web site is as secure as possible. Our site uses a top rated [fully encrypted] security system for entering your credit card number. The page where you choose your payment method will show a large revolving lock symbol in the center to confirm a secure server. To view the Veri-sign certificate confirming this, click the right hand mouse button on the page where you enter your credit card details. From the menu that appears select 'Properties' and then 'Certificates'. The site will then display the certificate proving it is fully secure.
7 days unconditional Guarantee. We will process the returned item then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within three weeks of our receiving your return. Items must be returned in original gift boxes or bags.
Please note: that you will be responsible for the costs of returning all items Please note: that hand crafted jewellery items cannot be accepted back for refund in any circumstances,
The law gives you seven working days to change your mind and cancel an order (and any related credit agreement). There are some exceptions.
If you decide to cancel you need to inform us within the time limits shown below. This should be in writing (preferred method), or by fax e-mail. A verbal telephone call is not enough. The time limits are: - seven working days after the day on which you receive them. Remember that you must take care of the goods and return them to us in their original condition. If you have paid in advance, we must refund your money within 30 days. You have to pay for the cost of returning the goods. In some special cases you do not have the right to a cooling-off period. Some special cases for which you do not have a right to cancel:
All products in stock are normally shipped within 3 to 5 working days. If for any reason we cannot ship within that timescale the customer will receive an e-mail offering either another timescale for delivery or a full refund with no questions asked. Please note: some out of stock items can take up to 21 days in certain circumstances
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Conduct. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will not pass your e-mail address to other trusted traders unless you agree. The type of information we will collect about you includes: your name address phone number e-mail address credit/debit card details We will never collect sensitive information about you without your explicit consent.We never send Unsolicited e-mail's to consumers unless they have subscribed to our own mailing list. In any event subscribers will always have the option to unsubscribe. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. If you have any questions/comments about privacy, you should e-mail us.
All customer will receive a confirmation e-mail with the full order details but without the confidential card details. The actual price you will pay in your local currency will be clearly stated at that time. That price will be the same price as you agreed when you ordered from this web site. As we calculate currency rates in real time, that figure will not change even if there has been a rate change in the meantime. If the Product you have ordered is not available from stock you will be contacted by e-mail and you will have the option either to wait until the item is available from stock or to cancel your order in accordance with our Cancellation Policy Within the first 7 days We will make a full refund to the customer, with no questions asked. Please note: that you will be responsible for the costs of returning the items to us in their original condition, with all or any boxes and packing
We do not sell anything on this website by weight but wherever appropriate all sizes and weights indicated are approximate guides to give you indication and comparison with other naturally occurring rocks, crystals, gemstones and minerals.
HANDLING COMPLAINTS In normal circumstances,consumers will receive a response to their complaint or a resolution within 24 to 48 hours. In the first instance please send any complaint to the Customer Care contact details on our front page. In the second instance through the Which Web trader scheme.
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